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Tristate Regenerative Terms of Service: Privacy & Liability

Last Updated: August 10, 2026

Welcome to Tristate Regenerative.

These Terms & Conditions (“Terms”) govern your use of the Tristate Regenerative website, online forms, appointment-request tools, educational content, and other online services we may provide.

By accessing or using our website, submitting a form, requesting an appointment, or otherwise interacting with our online services, you acknowledge that you have read and agree to these Terms.

If you do not agree with these Terms, please discontinue use of the website.

1. Website Information Is for Educational Purposes

The information provided on this website is intended for general educational and informational purposes.

Nothing on this website is intended to:

  • Diagnose a medical condition
  • Replace professional medical advice
  • Replace an examination or consultation
  • Guarantee that a particular treatment is appropriate for you
  • Guarantee a specific medical result
  • Establish a doctor-patient relationship
  • Provide emergency medical advice

Information presented on the website should not be used as a substitute for consultation with a qualified healthcare professional.

2. No Guarantee of Treatment or Results

Every patient is different.

A consultation, appointment request, payment, or submission of information does not guarantee that you will qualify for or receive a particular treatment.

Treatment decisions may depend on factors including:

  • Medical history
  • Current health
  • Physical examination
  • Medications
  • Previous treatments
  • Diagnostic information
  • Clinical judgment
  • Safety considerations
  • Applicable laws and regulations

Tristate Regenerative does not guarantee any particular outcome from a treatment or service.

Individual results and experiences may vary.

3. Regenerative Medicine Disclaimer

Regenerative medicine is an evolving field of healthcare.

The availability, evidence, regulatory status, potential benefits, risks, and limitations of regenerative medicine therapies can vary depending on the specific product, procedure, and intended use.

Information about a regenerative medicine treatment on this website should not be interpreted as a representation that the treatment is appropriate for every patient or that it will produce a particular result.

Your healthcare provider will discuss the treatment being considered, including relevant benefits, risks, alternatives, and limitations, as part of the clinical evaluation and informed-consent process.

4. FDA Disclosure

Certain regenerative medicine products and therapies are subject to regulation by the U.S. Food and Drug Administration (FDA).

Not every product or therapy described as regenerative medicine is FDA-approved for every use described or promoted.

The regulatory status of a particular treatment depends on the specific product, procedure, and intended use.

Patients should discuss the regulatory status and other relevant information about a proposed treatment with a qualified healthcare professional before making a healthcare decision.

The FDA has specifically advised consumers to be cautious about regenerative medicine products marketed with unsupported claims regarding the treatment or cure of medical conditions.

5. No Doctor-Patient Relationship Through Website Use

Using this website, submitting a contact form, requesting information, sending an email, or communicating with Tristate Regenerative online does not by itself establish a doctor-patient relationship.

A healthcare provider-patient relationship is established only through the appropriate clinical process and acceptance of care by the applicable healthcare professional.

6. Medical Emergencies

This website, its forms, email communications, text messages, and other online communication tools are not intended for emergency medical situations.

If you believe you are experiencing a medical emergency, call 911 or seek immediate medical attention at the nearest emergency department.

Do not delay emergency care because of information obtained from this website.

7. Consultations and Appointments

Submitting an appointment request does not guarantee that an appointment will be available.

Appointments are subject to provider availability, office availability, and other applicable circumstances.

Tristate Regenerative may need to reschedule or cancel an appointment because of:

  • Provider availability
  • Facility issues
  • Weather or other emergencies
  • Safety concerns
  • Incomplete information
  • Regulatory requirements
  • Product or supply availability
  • Other circumstances affecting the safe or lawful provision of care

If an appointment needs to be changed, our team will make reasonable efforts to communicate with you and assist with rescheduling.

8. Treatment Eligibility

A person who requests an appointment or consultation may not necessarily be eligible for a particular treatment.

Eligibility may depend on your medical history, current health, clinical evaluation, treatment goals, and other relevant factors.

A healthcare provider may determine that a particular treatment is not appropriate, may recommend an alternative, or may defer treatment until additional information is available.

Clinical decisions are made by qualified healthcare professionals and are not determined solely by information submitted through the website.

9. Treatment-Specific Consent

These Terms do not replace any informed-consent documents or treatment-specific agreements.

Before receiving certain treatments or procedures, you may be asked to review and sign additional documentation regarding:

  • The procedure
  • Potential risks
  • Potential benefits
  • Alternatives
  • Preparation instructions
  • Follow-up care
  • Medications
  • Privacy
  • Photography
  • Other applicable requirements

If a treatment-specific consent document contains information that differs from these general website Terms regarding the clinical treatment itself, the treatment-specific document will control for that clinical matter.

10. Information You Provide

When submitting information through our website, you agree to provide information that is accurate and current to the best of your knowledge.

You should not knowingly provide false or misleading information.

Please avoid submitting detailed medical information through general website forms unless specifically instructed to do so through an appropriate secure process.

Our handling of personal information is described in our Privacy Policy.

If your information constitutes protected health information, additional privacy protections may apply under applicable healthcare privacy laws and our Notice of Privacy Practices.

11. Website Forms and Communications

Submitting a website form allows our team to respond to your inquiry and, where appropriate, communicate with you regarding the services or information you requested.

Submitting a form does not guarantee an immediate response.

Website forms, email, text messaging, and other online communications should not be used for emergency medical concerns.

Marketing communications, where offered, may require separate consent.

12. Text Messages

If you separately consent to receive text messages from Tristate Regenerative, you may receive communications such as:

  • Appointment confirmations
  • Appointment reminders
  • Responses to inquiries
  • Administrative communications
  • Other messages for which you have provided appropriate consent

Message frequency may vary.

Message and data rates may apply.

You may opt out of marketing text messages by replying STOP or following the instructions provided in the message.

Consent to receive marketing text messages is not a condition of receiving healthcare services.

13. Pricing and Payments

Prices displayed on the website may be subject to change and may not represent a final treatment price.

The cost of a service may depend on factors including:

  • The specific service
  • Treatment plan
  • Clinical needs
  • Provider
  • Location
  • Materials or products required
  • Other applicable costs

The final price will be communicated through an applicable consultation, treatment proposal, invoice, checkout page, or other written communication.

Any separate payment, deposit, cancellation, or refund terms provided at the time of booking or purchase will apply to that transaction.

14. Cancellation and Rescheduling

If Tristate Regenerative requires advance notice for cancellation or rescheduling, the applicable cancellation policy will be provided when the appointment is scheduled.

Failure to attend an appointment or cancel within the applicable notice period may result in a cancellation or rescheduling fee if such a fee was disclosed to you before booking and is permitted by applicable law.

We may make reasonable exceptions when circumstances warrant.

15. Refunds

Refunds, credits, and cancellations are handled according to the specific terms provided when a service or appointment is purchased.

Certain services or products may be non-refundable once the service has been performed or a patient-specific product has been ordered or prepared, subject to applicable law and any separate written agreement.

Nothing in these Terms is intended to eliminate any refund or consumer rights that cannot legally be waived.

16. Third-Party Services

Tristate Regenerative may use or link to third-party services, including technology platforms for:

  • Appointment scheduling
  • Forms
  • Communications
  • Payment processing
  • Website hosting
  • Analytics
  • Customer relationship management
  • Other administrative functions

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies, security practices, availability, or content of third-party websites or services.

17. Privacy

Your use of this website is also governed by our Privacy Policy.

If you become a patient and your information constitutes protected health information, additional requirements may apply under HIPAA and other applicable laws.

Our Privacy Policy addresses website and online information practices.

Our Notice of Privacy Practices addresses protected health information and patient privacy rights where applicable.

HHS requires covered healthcare providers to make their Notice of Privacy Practices available and prominently post it on websites that provide information about their services.

18. Testimonials and Reviews

Testimonials, reviews, photographs, and patient stories represent the experiences of the individuals who provide them.

They should not be interpreted as a guarantee that another patient will experience the same or similar result.

Individual outcomes vary.

Where required, any appropriate authorization or disclosure will be obtained before identifiable patient information, photographs, or testimonials are used for promotional purposes.

19. Intellectual Property

Unless otherwise stated, the content appearing on this website is owned by or licensed to Tristate Regenerative.

This may include:

  • Logos
  • Branding
  • Text
  • Photographs
  • Videos
  • Graphics
  • Page designs
  • Educational materials
  • Other original content

You may view website content for personal, non-commercial purposes.

You may not reproduce, modify, distribute, sell, publish, or commercially exploit our content without prior written permission, except where permitted by law.

20. Acceptable Website Use

You agree to use this website only for lawful purposes.

You may not:

  • Attempt to gain unauthorized access to our systems
  • Introduce malicious software
  • Interfere with website security
  • Scrape or collect information without authorization
  • Impersonate another person
  • Submit knowingly false information
  • Harass or threaten others through the website
  • Use automated systems to improperly access the website
  • Copy proprietary content for commercial purposes
  • Use the website in violation of applicable law

We may restrict access when reasonably necessary to protect our website, systems, users, or business.

21. Website Availability

We make reasonable efforts to maintain our website, but we do not guarantee that it will always be:

  • Available
  • Uninterrupted
  • Error-free
  • Secure
  • Current
  • Free from harmful components

The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, security incidents, internet problems, or circumstances outside our reasonable control.

22. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience or informational purposes.

We do not control third-party websites and are not responsible for their content, security, availability, privacy practices, or terms.

A link to a third-party website does not necessarily constitute an endorsement.

23. Disclaimer of Website Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that website content will always be accurate, complete, current, uninterrupted, or free of errors.

This provision applies to the website and online services and does not eliminate any legal duties owed by a licensed healthcare professional.

24. Limitation of Liability

To the maximum extent permitted by applicable law, Tristate Regenerative will not be responsible for indirect, incidental, consequential, or similar damages arising solely from your use of or inability to use the website or reliance on general website information.

Nothing in these Terms is intended to limit liability that cannot legally be limited, including liability that may arise from professional negligence, fraud, intentional misconduct, or other matters for which limitation is prohibited by law.

25. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

  • Our website
  • Our services
  • Our business practices
  • Applicable laws
  • Technology
  • Other relevant circumstances

When we make changes, we will update the Last Updated date at the top of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

26. Governing Law

These Terms will be interpreted under applicable laws, subject to any mandatory federal or state laws that may apply to healthcare services, consumer protection, or other matters.

The laws applicable to a particular healthcare service may depend on where the service is provided and the circumstances involved.

Nothing in these Terms is intended to waive any rights or protections that cannot legally be waived.

27. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be modified or limited to the minimum extent necessary, and the remaining provisions will continue in effect.

28. Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Tristate Regenerative
Phone: (718) 957-1342
Email: info@tristateregenerative.com

Locations:
Staten Island, New York
Manasquan, New Jersey

FDA & Medical Disclaimer

The information provided on this website is for general educational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. Regenerative medicine is an evolving field, and the regulatory status, evidence, potential benefits, risks, and limitations of specific therapies may vary. Not every regenerative medicine product or therapy is FDA-approved for every use described. Individual results may vary, and no specific outcome is guaranteed. Please consult with a qualified healthcare professional regarding whether a particular treatment may be appropriate for you.